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Help Centre

Updated 25/03/2025

Hearing Aids Help Centre

Our help centre is your access to the latest audiology news as well as professional hearing loss, hearing healthcare and hearing aid advice from our audiologists.

Starkey Signature Series Hearing Aids VS Starkey Genesis AI
Posted by on 22nd May 2024
Hearing Aid Technology

In this comparison article, though subtle, we hope you find answers to what the unique features of Genesis AI and Signature Series are, what sets them apart, and which line is best for you.

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Ear Infections and Hearing Aids
Posted by on 1st May 2024
Hearing Loss Awareness

For individuals with hearing aids, the risk of developing ear infections may increase due to factors such as moisture build-up and improper cleaning techniques. This article aims to give all the information you need about ear infections, their connection to hearing aids, symptoms, causes, prevention strategies, and how to manage them effectively.

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Hearing Aids for Sensorineural Hearing Loss
Posted by on 11th March 2024
Hearing Loss Awareness

In this article, we look at how hearing aids play a crucial role in managing sensorineural hearing loss, providing individuals with a valuable solution to enhance their auditory experience and improve their overall quality of life.

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Hearing Aids for Conductive Hearing Loss
Posted by on 9th March 2024
Hearing Loss Awareness

In this article, we explore the causes and symptoms of conductive hearing loss and the technologies and innovations behind hearing aids designed to improve auditory experiences for those facing this particular type of hearing loss.

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Oticon Intent Hearing Aids VS Oticon Real
Posted by on 8th March 2024
Hearing Aid Technology

View our comparison chart of Oticon Intent hearing aids vs Oticon Real hearing aids. You can see how different they are when looking at the accessories, performance, and features in this article.

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What is Hyperacusis?
Posted by on 8th March 2024
Hearing Loss Awareness

Hyperacusis is a condition characterised by an increased sensitivity to certain sounds. People with hyperacusis may find that certain sounds that are normally tolerable can become very uncomfortable or even painful. Discover the causes, symptoms and treatment.

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When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.

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