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Help Centre

Updated 01/10/2024

Hearing Aids Help Centre

Our help centre is your access to the latest audiology news as well as professional hearing loss, hearing healthcare and hearing aid advice from our audiologists.

What is Auracast?
Posted by on 29th August 2024
Hearing Aid Technology, Latest News, Articles

LE Audio, part of the new Bluetooth 5.2 and 5.3 standards, is a low-power version of Bluetooth specifically designed for streaming audio. With it comes Auracast, a feature that allows an audio source to broadcast one or multiple audio streams to an unlimited number of receivers, like Bluetooth earbuds or hearing aids.
Why is it better than classic Bluetooth? Let's find out...

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Unilateral Hearing Loss
Posted by on 6th August 2024
Hearing Loss Awareness, Latest News, Articles

Hearing loss in one ear, also known as unilateral hearing loss or single-sided deafness, can be frustrating and sometimes isolating. However, there are also several strategies you can use to make daily life easier. In this article, we take a look at the symptoms, causes, treatments, and how to live with unilateral hearing loss.

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Bilateral Hearing Loss (BHL)
Posted by on 1st August 2024
Hearing Loss Awareness, Latest News, Articles

Bilateral hearing loss refers to the reduction in hearing ability in both ears. It can be caused by factors such as ageing, exposure to loud noises, infections, or genetic conditions. Treatments often require interventions like hearing aids or cochlear implants, depending on severity and type. Here we briefly discuss the symptoms, causes, treatments, types, and how to live with bilateral hearing loss.

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Asymmetric Hearing Loss (AHL)
Posted by on 23rd July 2024
Hearing Loss Awareness, Latest News, Articles

Our senses play a vital role in navigating our daily life. Hearing, in particular, allows us to connect with others, enjoy music, and stay alert to our surroundings. But what happens when this critical sense starts to falter unevenly? In this article, we briefly explore the reasons behind uneven hearing loss between the ears and how hearing care professionals can assist with treatment.

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What is Mixed Hearing Loss?
Posted by on 22nd July 2024
Hearing Loss Awareness, Latest News, Articles

Mixed hearing loss has elements of both conductive and sensorineural hearing loss. To simplify, the outer ear is unable to conduct sound successfully to the inner ear, and the inner ear cannot process sound sent to the brain. Amongst the different types of hearing loss, mixed hearing loss stands out due to its unique combination of characteristics. In this article, we briefly look at what mixed hearing loss is, how it occurs, and what it means for those who have it.

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What is Misophonia and how is it managed?
Posted by on 15th July 2024
Hearing Loss Awareness

Misophonia, a little-known yet severely impactful condition, is gaining attention as more people seek understanding and relief from its symptoms. This article explores the intricacies of misophonia, its causes, manifestations, symptoms, coping strategies, and how people live with misophonia.

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