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Help Centre

Updated 25/03/2025

Hearing Aids Help Centre

Our help centre is your access to the latest audiology news as well as professional hearing loss, hearing healthcare and hearing aid advice from our audiologists.

Specsavers Hearing UK
Posted by on 29th December 2023
Hearing Aid Retailers

Specsavers Hearing Centres are the largest retailer of hearing aids in the UK. They employ about 150 dispensers who operate from around 400 locations – usually Specsavers opticians.

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Amplifon Hearing Aids UK
Posted by on 29th December 2023
Hearing Aid Retailers

Amplifon are one of the larger national retailers and operate in 18 countries. Their global head office is in Milan, Italy. In the UK they are based near Manchester (close to the airport). They have about 140 branches and employ around 100 dispensers.

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Who are the common hearing aid retailers?
Posted by on 29th December 2023
Hearing Aid Retailers

It is important to understand that just because you have heard the name of a retailer, it does not necessarily mean they are your best choice for products and service. When purchasing hearing aids, you have the option of two different kinds of retailer, there is the high street retailers or you could visit a local independent hearing aid dispenser.

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What is otosclerosis?
Posted by on 27th November 2023
Hearing Loss Awareness

Otosclerosis is an ear condition within the middle ear caused by abnormal bone growth. It results in hearing loss, commonly progressive, as the growth stops the small bone (known as the stapes) from vibrating. This vibration allows us to hear. Find out about hearing loss and otosclerosis as well as the causes, symptoms, preventions, and treatments.

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What is the best way to insert a hearing aid?
Posted by on 13th October 2023
Hearing Aid Technology

One of the common questions we get asked is how to insert hearing aids the right way. Ensuring optimal performance of your hearing aid hinges on proper insertion. A snug fit not only curbs feedback (or whistling) but also guarantees a comfortable placement for you.

In this article, we take a look at the different hearing aid models and how to put them in securely and safely.

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Why is your hearing aid whistling?
Posted by on 12th October 2023
Hearing Aid Technology

In this article, we delve into the common causes of whistling in hearing aids, ranging from poor fit to earwax blockages and explore innovative solutions and technologies that aim to eliminate this annoyance.
We'll also discuss tips for users to mitigate whistling and enhance their overall hearing aid experience, empowering them to enjoy the world of sound without interruptions.

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