March 2020 saw the launch of the Widex Moment hearing aid with the smallest lithium-ion powered rechargeable addition in the industry. This has been well received as, so far, Widex’s real flaw has been the absence of lithium-ion-powered rechargeables in their model list.
With today’s digital hearing aid technology, this has been considered Widex’s stumbling block – as consumer demands have changed and are finding this option an attractive concept.
Quick links to Widex Moment hearing aids information:
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However, Widex Moment hearing aids provide convenience with a simple compact charger and the confidence to know that you have all the power you need. Including an AI system that trains your hearing aids and makes them more personable, so you gain from a much better hearing experience. This hearing aid collection develops upon the AI SoundSense Technology found in the Widex Evoke range - Moments predecessor.
The Widex Moment hearing aid range is designed to change the way in which hearing aids themselves sound. What has always been a challenge for manufacturers is getting the sound right without the hearing aid sounding like a hearing aid. The tinny and artificial sound you hear has, until now, been the norm.
So, why do they not sound like hearing aids? Generally, the sound you hear is out of sync in past hearing aids. Due to the processed sound reaching the eardrum a split second later than the sound that travels directly through or around the hearing aids ear-tip. However, in reality, the ‘tinny’ sound Widex is referring to is a generalisation.
In truth, it’s rare that people can detect digital echo in aids and most who have worn Moment aids can’t detect the difference in speed from their past devices. But, they have enjoyed the natural sound quality - so they must be doing something right! For instance, Widex surveyed and found that around 95% said the sound was ‘natural’ and ‘clear’.
Widex Moment hearing aids are compatible with the SoundSense Learn smartphone app. This app supports AI and machine learning to personalise your own unique hearing experience. Why is this beneficial? This platform creates hearing programs developed on your typical soundscape. The typical environment sounds of your commute, office space and favourite restaurant will be enriched automatically - natural sound everyday.
The data used by this app is taken from how often the wearer manipulates the volume and how many bespoke settings they create in their commonplace environments. Your real-life preferences can then be used to improve your soundscape and the service from your hearing care professional.
At the time of launch, Widex Moment hearing aids offer the smallest lithium-ion rechargeable on the market. So now you can have the convenience of power and rechargeability with a discreet hearing solution. Plus, they’ll never have to struggle with hearing aid batteries again!
All the charging systems Widex has on offer for the Moment hearing aid range are all wireless power transfer charging, small, lightweight and have been thoughtfully designed. There is also an option to upgrade to their 3 in 1 charging system - the Charge n Clean. See both options below.
The Widex Moment hearing aid range provides you with fast and reliable Bluetooth connectivity. All Widex Moment technical specifications include Bluetooth streaming, Remote Care, real-life insights and app features.
In fact, Widex has upgraded its 2.4 GHz Bluetooth connectivity in its Widex Moment hearing aids. Now you can stream from iPhones, Android smartphones and Widex TV Play (and other DEX accessories).
Widex Moment hearing aids stream audio directly from iPhone (and other iOS devices) without any additional accessories. However, if you don't have a 2.4GHz solution you will need to invest in their DEX accessories to make connectivity possible.
Widex Moment hearing aid Android compatibility:
Runs on Android OS version: 7.0, 8.0, 8.1, 9.0, 10.0.
Widex Moment hearing aid iPhone compatibility:
Runs on iOS: 13.2 - 14 latest, OS: 13.3 and Apple Watch: OS 6.1.
Widex Moment hearing aid app - Compatible Moment app requirements
Widex Moment RIC hearing aid models are nano-coated, which means that the risk of getting moisture into your hearing aids is greatly reduced. There's also no battery door in these models, so fewer gaps to allow moisture to get within the device.
It's no secret that Widex has been historically very good at supporting those with tinnitus - arguably they are in fact a leader in tinnitus management. Their ZEN Therapy is a comprehensive program that tackles amplification, counselling, sound stimulation and stress reduction to support symptoms.
The hearing aid accessories that Widex have available that are compatible with Widex Moment hearing aids are:
There are now ten hearing aid types on offer, these are - three BTE styles, four RIC styles and three ITE styles available in the Widex Moment hearing aid range. Let's take a look at each model and its key features below:
ITE Models: The colours available in the Widex Moment ITE models are: Clay brown, dark brown and light beige.
BTE Models: The colours available in the BTE and RIC models are: Autumn beige, chestnut brown, dark cherry, deep blue, golden brown, honey blonde, mediterranean turquoise, pearl white, shocking pink, silver grey, sporty red, tech black and titanium grey.
Because we have a nationwide network of over 200 professional audiologists, we can put you in touch with your local audiologist who can:
For more information or support with pairing your hearing aids contact your audiologist or visit Widex's support page on their website.
If you would like to know more about upgrading your hearing aids or you have more questions regarding Widex Moment hearing aids and whether they are right for your hearing loss - call us free on 0808 253 5104 and one of our experts can advise you.
Are Widex Moment hearing aids any good? We asked our audiologists for patient feedback and reviews of Widex Moment hearing aids - here is what we received:
The Sound: Patients liked the music playback, by this we mean a rich sound experience that's fully immersive - very similar to the earbud industry. Due to this most people felt like they didn't need to tap into the SoundSense Learn feature to personalise their listening.
This means we can't review this particular feature at this time. However, when using Widex's PureSound, patients found a greater scope of natural sound - especially their own voice.
Spatial Awareness: Because the Moment delivers such great natural sound and music playback - the spatial awareness is increased. Patients were able to keep environmental awareness whilst being active, holding a conversation and listen to music with ease.
Comfort & Fit: The feedback about the style, comfort and fit of the Widex Moment hearing aids is that they are discreet and comfortable to wear. To put device size into perspective - the Moment is similar to Livio Edge but much smaller than the Phonak Paradise.
Streaming: We didn't get much feedback in regards to streaming quality, as patients found they needed an extra boost and used the COM-DEX quite a lot - so it wouldn't be a fair judgment. Our audiologists feel that the Moment app is an integral part of the wearer's hearing experience and essential for remote adjustments, so the streaming might be rather limited without the accessory.
Perhaps, if you are thinking about purchasing the Widex Moment - the COM-DEX accessory is worth considering. Other reasons to invest in this accessory would be if you have an older iPhone mobile or if you want truly hands-free calls.
Paul Harrison is an audiology expert at Hearing Aid UK, with over 20 years of audiology experience and a member of the British Society of Hearing Aid Audiologists Council (BSHAA) between 2015 - 2020.
Do not spend hundreds of pounds without getting a second opinion from us.
If you are looking at this page then it is likely that an audiologist has suggested that you purchase this particular hearing aid, so is this the best model for you?
In general, any audiologist will always be recommending to you the model that best suits your needs. Here is a useful checklist to make sure that is the case.
If in doubt, feel free to give us a call. That's what we're here for. In the meantime, read all about our review of the best hearing aids here
If you have significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation: The brain decodes information from both ears and compares and contrasts them. By analysing the minuscule time delays as well as the difference in the loudness of each sound reaching the ears, the person is able to accurately locate a sound source. Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification is required: A phenomenon known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than if you wore only one hearing aid.
Head shadow effect: High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore if someone is talking on your unaided side you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction: The brain has its own built-in noise reduction which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering it out.
Sound quality: We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
Fancy some further reading on this topic? You can read about why two hearing aids are better than one in our article, hearing aids for both ears, here
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up. Here are some other pros and cons:
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most a 30-minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in Behind the Ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer warranty when it comes to replacing the battery.
Looking for more information on rechargeable hearing aids? Read our dedicated page on the topic here
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore in-ear aids tend to be less natural.
However the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
Generally speaking, six or more. Unless it's none at all.
The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex and it is really not that straightforward. Here are some reasons why:
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low and therefore need more amplification in the high frequencies. The range of sounds you hear are split into frequency bands or channels and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels and this cannot be done with much accuracy, so six is the magic number. However, a six channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at, it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example, some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Hearing aids are easily lost, misplaced or damaged and typically are one of the most expensive personal possessions an individual can own. We offer hearing aid warranty coverage for £80 per year per aid. Find out more about this service we provide here
All our audiologists use the very latest technology and provide the full range of tests to accurately measure your hearing for free. Find out about what hearing healthcare services we offer all our customers here
Hearing Aid UK offers all their customers free home visiting services, even in a care home environment, for no extra cost. Including hearing tests, fittings, maintenance, check-ups and much more in the comfort of your own home and at your convenience. Find out more information about our home visits here
Here, at Hearing Aid UK, we are dedicated to offering low hearing aid prices. We achieve this by having no head office and low marketing costs. Our hearing aid prices are amongst the lowest you will find anywhere in the world. Explore our prices, brands, and models here
When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.
When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.