Free home visits
with a local audiologist
Phonak Infinio Hearing Aids Reviews, Styles, Features & Benefits
We Offer FREE Aftercare, 60 Day Money Back Guarantee, Unlimited Fine Tuning, FREE Full Hearing Test, FREE Home Visits, Manufacturer’s Warranty, UK Nationwide Service With Our Phonak Infinio Hearing Aids
Updated 23/10/2024
Phonak Infinio
- Behind-Ear and In-Ear models
- Fully rechargeable hearing aid range
- New ERA (Infinio models) and DEEPSONIC (Sphere model) chips
Did you know?
Call 0800 567 7621
- or -
* Unsubscribe at any time. See our Privacy Policy
protected by 
reCAPTCHA 
Phonak Infinio Hearing Aids
Reviews, Styles, Features & Benefits
Phonak Infinio hearing aids are said to be designed to bring wearers great sound quality and everyday comfort from the very first use.
Powered by advanced technology that has been stated to set new boundaries of hearing care, Phonak Infinio promises effortless and confident engagement with the world.
Wearers can expect updates in durability, chips, and better more efficient Bluetooth connection.
Product highlights include:
- The innovative ultra-responsive ERA chip, for all Infinio models, elevates digital signal processing, delivering improved sound quality.
- A new additional DEEPSONIC AI and Deep Neural Network chip with the Sphere model.
- Enjoy improved speech understanding and reduced listening effort, helping you feel less fatigued by the end of the day.
- Compatible with CROS for those with unilateral hearing loss.
Phonak Infinio Hearing Aids
Incorporate Universal Connectivity
Phonak Infinio hearing aids help you connect to more Bluetooth devices than any other hearing solution currently on the market.
In fact, connectivity goes beyond just iOS and Android; as the new ERA chip provides seamless, hands-free calls and streaming at twice the usual distance as the last hearing aid launch - the Lumity.
In a nutshell, the Bluetooth is stronger and more reliable. It's simply better.
Other benefits include:
- Pair with up to 8 Bluetooth-enabled devices, while 2 can be connected simultaneously.
- Seamlessly switch between acoustic and streaming modes, automatically adapting to ensure you never miss a word.
- Equipped with RogerDirect to enhance hearing performance in noisy environments and over long distances.
Phonak Infinio Hearing Aids
What are the main hearing aid features of Infinio?
It's all about the AI in this hearing aid range
It is safe to say, that with the launch of Infinio Sphere hearing aids, Phonak is fully embracing artificial intelligence (AI). Due to this upgrade, since Lumity, it should mean that these devices can deliver exceptional speech understanding in all listening conditions, with great sound quality, enhanced connectivity, and personalised wearer experiences.
However, this isn't the first hearing aid brand to incorporate AI technology within their hearing aids. Both the Starkey Genesis AI and Oticon Intent hearing aids are also AI-driven hearing aids using a Deep Neural Network (DNN). Like Infinio, these solutions include DNN technology, an advanced AI "brain" that captures and learns from the wearer's specific preferences.
For instance, when we look at hearing aids, DNN mirrors how your brain would hear and interpret sounds if you didn't have hearing loss. This means a more natural and realistic listening experience.
Sphere exclusively features dual-chip technology - with one chip dedicated to real-time AI processing, the DEEPSONIC chip, allowing for the instant separation of speech from background noise. This chip boasts a 10 dB signal-to-noise ratio (SNR), up to 3.7 dB better than competitors, according to Phonak.
Other tests show that wearers are also 2 to 3 times more likely to understand speech from any direction compared to other leading hearing aid brand competitors.
The second chip, ERA, functions as a new, advanced central processing unit, handling most of the essential features we are now expecting from modern hearing aids, such as speech and noise processing, Bluetooth connectivity, noise reduction, and feedback control.
Infinio vs Infinio Sphere hearing aids
While the Audeo Infinio boasts an array of enhanced features, the main distinction from the premium model, the Audeo Sphere Infinio, lies in its sound processing approach. The Sphere model integrates onboard AI technology, allowing it to adapt dynamically to complex sound environments.
The Audeo Infinio uses a single-chip system, whereas the Audeo Sphere Infinio employs a dual-chip system to boost power. Each model is tailored to different wearer needs: the Infinio offers a versatile option for those seeking reliable performance without advanced AI processing.
You can compare and read our Phonak Infinio vs Lumity article here
Any improvements since Lumity?
Other than the AI addition, Phonak states that Sphere Infinio has an impressive 10 dB signal-to-noise ratio (SNR) benefit without the need for accessories like remote microphones.
There is also a 45% reduction in listening effort in quiet environments for those with moderate to severe hearing loss. Plus, it reduces fatigue by 21% when the Speech Enhancer is activated and along with Phonak’s Roger ON remote mic, Infinio is said to improve speech understanding by 61%.
The durability has also been improved, with advanced waterproofing that enhances the hearing aids' resilience to everyday wear and tear. Phonak has incorporated innovations from previous models, like the Phonak Lumity Life, into the Infinio range, ensuring robust and reliable performance.
It is important to note that although not designed for lap swimming, Phonak’s tests show these hearing aids can handle occasional water exposure.
Phonak Infinio Hearing Aid Models
As well as the Audeo Sphere RIC, the Infinio range includes the rechargeable Audeo Infinio R and CROS Infinio RIC hearing aids.
It also offers a complete range of Virto rechargeable In-the-Ear (ITE) devices, along with battery-powered non-wireless Completely-in-Canal (CIC) and titanium Invisible-in-Canal (IIC) aids.
You can explore all the product pages further down the page.
Phonak Infinio hearing aid performance levels
Phonak Audeo Infinio R hearing aids: i90, i70 (i50 and i30 to follow later).
Phonak Audeo Infinio Sphere hearing aids: i90 and i70.
Phonak Virto Infinio hearing aids: I90, I70, I50, and I30 (launch date TBC).
Phonak Infinio Hearing Aid Models
Breakdown
Phonak Audeo Infinio hearing aids
The Audeo Infinio features a rechargeable receiver-in-canal (RIC) design that prioritises adaptability, making it suitable for various types of hearing loss. It comes packed with innovative features that enhance the listening experience.
Phonak Virto R Infinio hearing aids
Introducing the Virto R Infinio, Phonak’s rechargeable in-the-ear hearing aid. Equipped with directional microphones, this model stands out not only for its advanced technology but also for its stylish design, making it one of the most attractive options available.
Phonak Audeo Infinio CROS hearing aids
Phonak has launched the Audeo Infinio CROS, specifically for those with unilateral hearing loss who require a CROS or BiCROS solution. This latest system boasts a 30% enhancement in battery life, addressing the challenges faced by previous CROS and BiCROS models.
Phonak Audeo Infinio Sphere hearing aids
The Audeo Infinio Sphere represents a huge advancement in hearing aid technology. It introduces advanced features that significantly improve both hearing and speech comprehension, particularly in noisy environments, setting a new standard for the Infinio line.
Phonak Virto R Infinio Hearing Aids
Rechargeable ITE model with Bluetooth
Say goodbye to batteries with Phonak's Virto R Infinio hearing aids, with our exclusive Snap and Charge system, recharging is super convenient. Just drop the device into the charger, and it will automatically align and connect magnetically.
Designed for hassle-free use, the interchangeable design ensures you never have to guess which hearing aid goes where. Plus, it reaches a full charge in just 3 hours.
- Pair up to 8 Bluetooth devices with the option of 2 simultaneously connected
- Powered by the ERA chip for handsfree calls and streaming across 2x distance
- Seamlessly shifts between acoustic and streaming
- RogerDirect built-in
- Compatible with myPhonak
Phonak Virto Infinio Hearing Aids
Powered by the ERA chip, the Phonak Virto Infinio can improve speech understanding and reduce listening effort for enhanced confidence and less mental fatigue.
Experience great sound quality and comfort in any listening environment and benefit from personalised sound tailored to your needs, thanks to innovative technology, giving you a significant boost in hearing.
Virto I-Titanium: Ideal for mild to severe hearing loss, made from medical-grade titanium, and is truly invisible.
Virto I-10 NW O: Ideal for mild to severe hearing loss, uses ZnAir size 10 battery, and is truly invisible.
Phonak Infinio Hearing Aid Accessories and App
Compatible hearing aid accessories and apps for this range are: TV Connector, Phonak PartnerMic, Phonak RemoteControl, Roger microphone portfolio, and the myPhonak app.
Phonak Infinio chargers and colours
The Phonak Infinio models are charged with the Phonak Charger RIC I or Phonak ChargerGo RIC I and the Phonak Infinio Sphere model has its own dedicated charger - the Phonak ChargerGo RIC Sphere I.
The Behind-Ear model colours are: Sand Beige, Sandalwood, Chestnut, Champagne, Silver Grey, Graphite Grey, Velvet, Black, Copper, Sienna Red, and Atlantic Green.
The In-Ear shell colours are: Black, Tan, Transparent, Cocoa, Pink, Brown, Blue, and Red and the face plate colours are: Black, Tan, Pink, Cocoa, and Brown.
**Please note that Infinio, Infinio Sphere, and Infinio CROS are only available in colours Sand Beige, Champagne, Silver Grey, and Graphite Grey until further notice.
Phonak Audeo Sphere Hearing Aids
Product specifics
Phonak has introduced advanced AI innovations in their Sphere hearing aids, transitioning from offline machine learning to a deep neural network.
The Infinio Sphere features a dedicated real-time AI chip for speech-from-noise separation, enhancing clarity in noisy environments.
This deep neural network has 4.5 million connections and is trained on over 22 million sound samples, improving the signal-to-noise ratio by up to 10 dB.
Studies show a 36.8% boost in speech understanding and reduced listening effort, with wearers experiencing 21% less fatigue. Those using the Roger On system benefit even more, with speech comprehension increasing by 61%.
Phonak Infinio Hearing Aids
What are the main wearer benefits of the Infinio range?
Looking at the Infinio range as a whole
All the Infinio models include the ERA chip, focusing on sound quality, connectivity, and personalisation. Here are the features and the benefits to the wearer.
- Sound quality: The ERA chip features APD 3.0, a new audiological fitting model that provides superior sound quality from the first fitting. This includes Harman Curves (included in headphones) for optimal frequency response and AutoSense OS 6.0 with SmartSpeech technology, improving speech understanding by 16% and reducing listening effort by 45%.
- Connectivity: The Infinio family offers universal Bluetooth connectivity, ensuring quick and easy connections with smartphones. The ERA chip’s ultra-responsive design allows seamless switching between streaming and acoustic input, and it provides six times the transmission power for stable connectivity and consistent audio quality.
- Reliability and battery life: Infinio hearing aids undergo rigorous testing, ensuring mechanical robustness and resistance to water and debris with an IP68 rating. They offer 16 hours of battery life, making them suitable for all-day use.
- Personalisation: New fitting software includes an AI Dome Proposer for personalised dome recommendations and biometrically calibrated Virto ITE devices. The aids also feature a magnetic charger and an acoustically optimised vent that adjusts based on the user's listening environment.
- AutoSense 6.0: AutoSense technology uses advanced algorithms to continuously analyse your environment, adjusting sound for clarity and comfort. Phonak’s AutoSense 6.0, part of the Infinio system, enhances speech comprehension by 16% and reduces listening effort by up to 45% by minimising background noise.
This allows you to rely more on hearing than on visual cues, resulting in a more relaxed listening experience with clearer, more natural sounds, especially in noisy situations.
A note on Phonak Auracast Bluetooth
Phonak stands out as the only manufacturer utilising classic Bluetooth, enabling connections with a wide range of devices beyond just smartphones. They've further enhanced this capability with four key innovations.
The Infinio's universal compatibility allows it to connect seamlessly with all Bluetooth-enabled devices, including smartphones, tablets, and computers. It supports various audio codecs for high-quality streaming and enables dual streaming, letting wearers connect to multiple devices at once, something no other manufacturer offers currently.
The Infinio also features hands-free calling with a new chip that ensures instant connectivity. Phonak claims this provides the lowest latency ever, eliminating any noticeable delay when switching between different audio sources.
The new chip enhances transmission power by six times compared to earlier models, resulting in a much more stable, robust, and faster connection. This boost in power guarantees consistent audio quality and connectivity over greater distances, allowing you to enjoy uninterrupted streaming and phone calls, even if your device is in your bag or jacket.
Finally, the Infinio is also ready for Auracast. By incorporating the latest version of LE audio technology, Phonak joins other brands like Resound, and Oticon in enhancing your listening experience even more.
Our first look at Infinio
Phonak have earned fame with their Bluetooth Classic approach to connection which made connection simply easier, simultaneous connectivity possible, and hands-free capability for Android and iPhone users. Phonak Audeo Infinio hearing aids look to continue that trend.
If you are a loyal Phonak wearer, and looking for a suitable upgrade, chances are you'll be drawn to this range. The choice really lies between whether you opt for the standard Infinio model or the Sphere model with AI technology. Contact our audiologists to find out whether this hearing aid range is right for you and, with your preferences in mind, whether the Sphere's extras are worth the additional cost. In the meantime, explore the summary of key features below.
| Suitable for mild to severe hearing loss | One of the best hearing solutions for background noise management |
| Sphere Infinio has the world's first onboard AI processing chip with up to 7 million adjustments per second | Modern and comfortable Receiver-in-Canal (RIC) for all-day wear |
| Tap control feature and universal connectivity | 24 hours on just a 3-hour charge (including 80-min of streaming) and a 30-minute boost that provides 6 hours of battery life |
| Connect up to four Bluetooth devices at the same time | Loads of colours a telecoil model to choose from |
Phonak Infinio Hearing Aid Prices and Products
£1895
per aid£3495
per pair
£1895
per aid£3495
per pairBehind the Ear
Fitting Styles: RIC
Warranty: 5 Years
Charger: Comes with charger
£1695
per aid£3095
per pair £1695
per aid£3095
per pairBehind the Ear
Fitting Styles: RIC
Warranty: 5 Years
Charger: Comes with charger
£1995
per aid£3695
per pair
£1995
per aid£3695
per pairBehind the Ear
Fitting Styles: RIC
Warranty: 5 Years
Charger: Comes with charger
£1945
per aid£3595
per pair £1945
per aid£3595
per pairBehind the Ear
Fitting Styles: RIC
Warranty: 5 Years
Charger: Comes with charger
£1095
per aidBehind the Ear
Fitting Styles: RIC
Warranty: 5 Years
Charger: Comes with charger
Watch the Phonak Infinio Hearing Aids Video Below
Phonak Infinio Hearing Aids Information
Click on the below buttons for more informationCompare Phonak Infinio Hearing Aids Performance Levels Below
Price Each
£1995
£1945
£1895
£1695
Later Launch
Later Launch
Price Pair
£3695
£3595
£3495
£3095
Later Launch
Later Launch
Spheric Speech in Loud Noise
Yes
Yes
No
No
No
No
Speech in Loud Noise
No
No
Yes
No
No
No
Music
Yes
Yes
Yes
Yes
No
No
Speech in Car
Yes
Yes
Yes
Yes
Yes
No
Comfort in Noise
Yes
Yes
Yes
Yes
Yes
No
Speech in Noise
Yes
Yes
Yes
Yes
Yes
Yes
Calm Situation
Yes
Yes
Yes
Yes
Yes
Yes
Max. additional programs
4
4
4
4
4
4
Speech in 360°
Yes
Yes
Yes
Yes
No
No
Spheric Speech Clarity
Yes
Yes
No
No
No
No
Speech Enhancer
Yes
No
Yes
No
No
No
SpeechSensor
Yes
Yes
Yes
No
No
No
StereoZoom 2.0
Yes
Yes
Yes
Yes
No
No
Dynamic Noise Cancellation
Yes
Yes
Yes
Yes
No
No
Motion Sensor Hearing
Yes
Yes
Yes
Yes
Yes
No
SoundRelax
Yes
Yes
Yes
Yes
Yes
No
UltraZoom
Yes
Yes
Yes
Yes
Yes
Yes
WindBlock
Yes
Yes
Yes
Yes
Yes
Yes
Tinnitus Balance
Yes
Yes
Yes
Yes
Yes
Yes
SoundRecover2
Yes
Yes
Yes
Yes
Yes
Yes
WhistleBlock
Yes
Yes
Yes
Yes
Yes
Yes
NoiseBlock
Yes
Yes
Yes
Yes
Yes
Yes
Fine tuning channels
20
20
20
20
16
12
Need more support with Phonak Infinio hearing aids?
Are these the best hearing aids for me? Phonak Infinio hearing aids offer exceptional sound quality and comfort from the first use.
Key features include the ERA chip for superior digital signal processing, and the DEEPSONIC AI chip in the Audeo Sphere model, which enhances speech clarity by separating it from background noise.
They provide universal Bluetooth connectivity, robust reliability, 16-hour battery life, and personalised fitting options.
The DEEPSONIC chip boasts a 10 dB SNR, significantly improving speech understanding.
Call 0800 567 7621
- or -
* Unsubscribe at any time. See our Privacy Policy
protected by reCAPTCHA Our specialist service includes:
Free Independent, Impartial Advice
Free Aftercare for Life
Competitive Prices & National Support
60 day Money Back Guarantee - Risk Free
Over 200 Audiologists across the UK
Do not spend hundreds of pounds without getting a second opinion from us.
Please call us on 0800 567 7621
Not only are the prices great, but the service is fantastic! Many thanks to your team.Jenny Smith - London
Verified Customer
What's included in our hearing aid prices?
Full Hearing Test & Examination by a Registered Audiologist
Fitting and Programming of Hearing Aid(s)
All Aftercare and Fine Tuning for Life
Full Manufacturer's Warranty
60 Day Full Money Back Guarantee
Explore Phonak Infinio Hearing Aids
Common FAQs about hearing aids and hearing loss
Is this the best model for me?
If you are looking at this page then it is likely that an audiologist has suggested that you purchase this particular hearing aid, so is this the best model for you?
In general, any audiologist will always be recommending to you the model that best suits your needs. Here is a useful check list to make sure that is the case.
- Audiologist level of knowledge. The audiologist you have seen will hopefully have a wide knowledge of all available hearing aids, however some will only be familiar with a small number of brands and therefore may not really be in a position to know which model is the best for you. It is OK to challenge their recommendation and ask them to justify why this particular brand is the one for you.
- Do research. Read about the hearing aid that was recommended. Does it seem like it will suit your lifestyle? Does it have more or less features than you need?
- Be aware of sales targets. Many high street retailers have specific tie-ins to a particular manufacturer/brand. The hearing aid they have suggested may still be the correct one for you, but do your research so that you know why they might have recommended it.
If in doubt, feel free to give us a call. That's what we're here for.
Do I need one hearing aid or two?
If you have a significant hearing loss in both ears, you should be wearing two hearing aids. Here are the audiological reasons why:
Localisation. The brain decodes information from both ears and compares and contrasts them. By analysing the miniscule time delays as well as the difference in loudness of each sound reaching the ears, the person is able to accurately locate a sound source. Simply put, if you have better hearing on one side than the other, you can't accurately tell what direction sounds are coming from.
Less amplification required. A phenomena known as “binaural summation” means that the hearing aids can be set at a lower and more natural volume setting than than if you wore only one hearing aid.
Head shadow effect. High frequencies, the part of your hearing that gives clarity and meaning to speech sounds, cannot bend around your head. Only low frequencies can. Therefore if someone is talking on your unaided side you are likely to hear that they are speaking, but be unable to tell what they have said.
Noise reduction. The brain has it’s own built in noise reduction which is only really effective when it is receiving information from both ears. If only one ear is aided, even with the best hearing aid in the world, it will be difficult for you to hear in background noise as your brain is trying to retain all of the sounds (including background noise) rather than filtering it out.
Sound quality. We are designed to hear in stereo. Only hearing from one side sounds a lot less natural to us.
What are the benefits of rechargeable hearing aids?
For most people, the main benefit of a rechargeable hearing aid is simple convenience. We are used to plugging in our phones and other devices overnight for them to charge up.
For anybody with poor dexterity or issues with their fingers, having a rechargeable aid makes a huge difference as normal hearing aid batteries are quite small and some people find them fiddly to change.
One downside is that if you forget to charge your hearing aid, then it is a problem that can't be instantly fixed. For most a 30 minute charge will get you at least two or three hours of hearing, but if you are the type of person who is likely to forget to plug them in regularly then you're probably better off with standard batteries.
Rechargeable aids are also a little bit bigger and are only available in behind the ear models.
Finally, just like with a mobile phone, the amount of charge you get on day one is not going to be the same as you get a few years down the line. Be sure to ask what the policy is with the manufacturer warranty when it comes to replacing the battery.
Are behind the ear aids better than in the ear aids?
For most people, the answer is yes. But it's never that simple.
The majority of hearing problems affect the high frequencies a lot more than the low ones. Therefore open fitting hearing aids sound a lot more natural and ones that block your ears up can make your own voice sound like you are talking with your head in a bucket. Therefore in-ear aids tend to be less natural.
However the true answer is we can't tell until we have had a look in your ears to assess the size of your ear canal, and until we have tested your hearing to see which frequencies are being affected.
People with wider ear canals tend to have more flexibility, also there are open fitting modular CIC hearing aids now that do not block your ears.
There is also the age old rule to consider, that a hearing aid will not help you if it's sat in the drawer gathering dust. If the only hearing aid you would be happy wearing is one that people can't see, then that's what you should get.
Most people can adapt to any type of hearing aid, as long as they know what to expect. Have an honest conversation with your audiologist as to what your needs are.
What are channels, and how many do I need?
Generally speaking, six or more. Unless it's none at all.
The number of channels a hearing aid has is often a simplistic way an audiologist will use to explain why one hearing aid is better than another, but channels are complex and it is really not that straightforward.
Hearing aids amplify sounds of different frequencies by different amounts. Most people have lost more high frequencies than low and therefore need more amplification in the high frequencies. The range of sounds you hear are split into frequency bands or channels and the hearing aids are set to provide the right amount of hearing at each frequency level.
Less than six channels and this cannot be done with much accuracy, so six is the magic number. However, a six channel aid is typically very basic with few other features and is suitable only for hearing a single speaker in a quiet room. The number of channels is not what you should be looking at, it's more the rest of the technology that comes with them.
As a final note, different manufacturers have different approaches. One method is not necessarily better than any other. For example some manufacturers have as many as 64 channels in their top aids. Most tend to have between 17 and 20. One manufacturer has no channels at all.
Where can I get the hearing aids covered?
Hearing aids are easily lost, misplaced or damaged and typically are one of the most expensive personal possessions an individual can own. We offer hearing aid warranty cover for £80 per year per aid. Find out more here
How much does the hearing test cost?
All our audiologists use the very latest technology and provide the full range of tests to accurately measure your hearing for free. Find out about what we offer all our customers here
Do home visits cost extra?
Hearing Aid UK offers all their customers free home visiting services and home visits for hearing aids - Including hearing tests, fittings, maintenance, check-ups and much more in the comfort of your own home and at your convenience. Find out more information here
How come you're much cheaper than other places?
Here, at Hearing Aid UK, we are dedicated to offering low hearing aid prices. We achieve this by having no head office and low marketing costs. Our hearing aid prices are amongst the lowest you will find anywhere in the world.
Other pages you might find useful
Audiology Home Visits
View Audiology Home Visits Best Hearing Aids 2024
View Best Hearing Aids 2024 Hearing Tests at Home UK
View Hearing Tests at Home UK Need advice? Give our hearing aid experts a call for FREE
Ask the Experts
Get free independent impartial advice from the experts you can trust. We offer nationwide coverage and huge savings on all our hearing aids.
Hearing Aid UK Ltd.
6 Morton Lane
Walkwood
Redditch
Worcestershire
B97 5QA
6 Morton Lane
Walkwood
Redditch
Worcestershire
B97 5QA
© Hearing Aid UK Ltd. 2024
Latest Launch
When we refer to a product as 'Latest Launch', we mean it is the latest to be released on the market.
New
When we refer to a product as 'New', we mean that the product is the newest hearing aid model on the market.
Superseded
When we refer to a product as 'Superseded', we mean that there is a newer range available which replaces and improves on this product.
Older Model
When we refer to a product as an 'Older Model', we mean that it is has been superseded by at least two more recent hearing aid ranges.