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Help Centre

Updated 01/10/2024

Hearing Aids Help Centre

Our help centre is your access to the latest audiology news as well as professional hearing loss, hearing healthcare and hearing aid advice from our audiologists.

UK Hearing Loss & Hearing Aids Statistics 2024
Posted by on 31st October 2024
Articles, Hearing Loss Awareness

Includes an Overview of Hearing Loss in the UK, Types of Hearing Loss, Hearing Aids Usage, Economic Impact. Plus, Technological Advancements, Awareness, Education, Key Organisations & Resources.

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Phonak Audeo Infinio VS Phonak Lumity Hearing Aids
Posted by on 1st October 2024
Articles, Latest News, Hearing Aid Advice

This article compares the Phonak Audeo Lumity and the Phonak Audeo Infinio hearing aids. Overall, the Infinio is positioned as a strong upgrade for those needing better speech comprehension and connectivity, but is this hearing aid right for you and your hearing loss needs?

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Auditory Processing Disorder (APD)
Posted by on 2nd September 2024
Hearing Loss Awareness, Latest News, Articles

While there's no cure for APD, treatments such as auditory training and strategies to reduce background noise can help manage symptoms. In this article, we take a brief look into the symptoms, diagnosis, causes, treatments, and things you can do to help minimise the condition.

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What is Auracast?
Posted by on 29th August 2024
Hearing Aid Technology, Latest News, Articles

LE Audio, part of the new Bluetooth 5.2 and 5.3 standards, is a low-power version of Bluetooth specifically designed for streaming audio. With it comes Auracast, a feature that allows an audio source to broadcast one or multiple audio streams to an unlimited number of receivers, like Bluetooth earbuds or hearing aids.
Why is it better than classic Bluetooth? Let's find out...

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Unilateral Hearing Loss
Posted by on 6th August 2024
Hearing Loss Awareness, Latest News, Articles

Hearing loss in one ear, also known as unilateral hearing loss or single-sided deafness, can be frustrating and sometimes isolating. However, there are also several strategies you can use to make daily life easier. In this article, we take a look at the symptoms, causes, treatments, and how to live with unilateral hearing loss.

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Bilateral Hearing Loss (BHL)
Posted by on 1st August 2024
Hearing Loss Awareness, Latest News, Articles

Bilateral hearing loss refers to the reduction in hearing ability in both ears. It can be caused by factors such as ageing, exposure to loud noises, infections, or genetic conditions. Treatments often require interventions like hearing aids or cochlear implants, depending on severity and type. Here we briefly discuss the symptoms, causes, treatments, types, and how to live with bilateral hearing loss.

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